Commuications Services that Drive Engagement at Every Stage of the Buyer Journey

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Creative Leaders that Understand Omnichannel Storytelling

Messaging is an essential gear in today’s dynamic marketing and communications machine. Integrated communications makes it more effective by outreach as part of a larger ecosystem of marketing strategies, working together to deliver seamless omnichannel messaging at scale.

Our Communications Expertise

  • Communications Strategy
  • Social Media Marketing
  • Email Marketing
  • Public & Media Relations
  • Influencer Marketing
  • Media Outreach & Pitching
  • Community Relations
  • Television/Streaming Advertising
  • Media & Press Kits
  • Reputation Management
  • Crisis Management
  • Internal Marketing

Creative Leaders that Understand Omnichannel Storytelling

In today’s hyper-saturated communications ecosystem, public sentiment is more often shaped through the comments sections than a press conference. The brands that are willing to meet buyers in the places they now spend time with unique, authentic, and engaging real-time communications are winning the fight for market share and building advocacy at record pace.

Catalyst helps growing brands make it feasible without the development of a resource heavy in-house communications team. We’re not just a stop gap solution either. Our team of experts understands how to leverage the communications ecosystem and build creative, compelling omnichannel content that shapes the narrative around your brand.

Our Process for
Public Relations

01

Planning

We develop messaging frameworks, content calendars, and distribution strategies that align with your brand voice and resonate with audiences.

02

Creation

Our team produces social content, email campaigns, press materials, and community responses that engage audiences and support marketing objectives.

03

Execution

We manage daily posting, community engagement, media outreach, and email deployment while maintaining brand consistency and responding to opportunities.

04

Monitoring

We track engagement, sentiment, and business outcomes, providing reports and adjusting our approach based on audience response and trends.

Communications Services Case Studies

Closing the Skills Gap with Smart Learning

Artificial intelligence has sparked a fourth industrial revolution, but also created a massive skills gap. SkillUp Online is closing it with responsive online learning.

See Full Case Study

Breaking New Ground in the Cannabis Space

As a leader in the B2B cannabis space, SoRSE was helping to break an emerging market. The startup needed to do more than sell, though. It needed to educate.

See Full Case Study

Building Customer Relationships at Scale

With so many options for consumers, bLoyal needed to make the case that omnichannel loyalty was no longer the exception, but the rule.

See Full Case Study

Public Relations Services FAQs

What's the difference between content marketing and communications?

Content marketing focuses on creating the material (blogs, videos, case studies), while communications focuses on distributing that content and managing audience relationships. Communications includes PR, social media management, email marketing, influencer outreach, and community management. They're symbiotic—content feeds communications channels, and communications insights inform content strategy—but require different skill sets and workflows.

Can you handle communications if we create our own content, or vice versa?

Yes—we offer flexible arrangements based on your existing resources. If you have an in-house content team, we can handle distribution, social management, and PR. If you have someone managing communications, we can provide the content. Or we can handle everything end-to-end. We tailor our services to complement your team's capabilities and fill specific gaps.

How do you learn our brand voice?

We start with any existing brand guidelines, style guides, or past content you've created, then refine our understanding through regular feedback during the first 2-3 months. Every piece goes through your approval initially until you're confident we've captured your voice. Our team has experience across industries from hospitality to technology, which accelerates the learning curve. Most clients feel comfortable with minimal oversight by month three.

What is your content approval and feedback process?

All communications go through multi-layered review before reaching your audience: two-person editorial teams check grammar and brand alignment, then drafts are sent to you for approval via our project management platform. You can approve, request revisions, or provide feedback with tracked changes. For ongoing social media and email, we establish approval workflows during onboarding—some clients want to see everything, others approve monthly calendars and trust execution.

How do you handle crisis situations or negative press?

We have an established crisis protocol: the moment a crisis is flagged, we pause all scheduled communications and convene an emergency call within hours. We'll align on messaging strategy, draft responses, and prepare for follow-up questions before any public statements. After the initial response, we monitor sentiment, manage ongoing inquiries, and adjust communications as the situation evolves. We also offer dedicated crisis PR and reputation management services for major incidents.

How much do communications services cost?

Communications retainers typically range from $3,500-$12,000+ per month depending on services and volume. Social media management alone starts around $3,500-$5,000/month, while comprehensive programs (PR, social media, email marketing, influencer outreach, community management) range from $7,000-$12,000+/month. Pricing varies based on posting frequency, platform count, and whether you need content creation or just distribution. We'll provide a custom proposal based on your needs.

What is public relations?

Public relations (PR) is the practice of shaping your brand's reputation through earned media—coverage you don't pay for directly. This includes media pitching, press releases, journalist relationships, press conferences, speaking opportunities, and crisis management. Unlike advertising where you control the message, PR involves earning third-party credibility through strategic storytelling and relationship building with media outlets and influencers.

Can you guarantee media placements or coverage?

No—ethical PR firms cannot guarantee specific media placements since journalists maintain editorial independence. However, we guarantee consistent effort: targeted media pitching, relationship building, compelling story angles, and follow-up. Our success depends on newsworthy stories, timing, and journalist relationships. We focus on quality placements in relevant outlets rather than vanity metrics, and typically secure coverage for clients within 3-6 months of sustained effort.

What social media platforms do you manage?

We manage all major platforms including LinkedIn, Instagram, Facebook, X (Twitter), YouTube, TikTok, and emerging platforms relevant to your industry. Platform selection depends on where your target audience is most active—B2B companies typically focus on LinkedIn and Twitter, while consumer brands may prioritize Instagram and TikTok. We recommend starting with 2-3 platforms and expanding based on performance and capacity.

How do you measure communications success?

We track both engagement metrics (media impressions, social engagement rates, email open/click rates, follower growth) and business outcomes (website traffic from communications, lead generation, brand sentiment, share of voice vs. competitors). Monthly reports show trends across all channels, highlight top-performing content, and connect communications activities to business results. We establish baseline metrics during onboarding and set realistic growth targets based on your industry and investment level.

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  • Content

    Create multimedia content based on your subject matter expertise and aligns buyers with your brand persona.

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  • Communications

    Share the latest information about your products and services through integrated outreach and messaging.

    Read More >
  • Out-of-Home

    Build awareness outside the screen with street-level marketing services that make customers look up.

    Read More >
  • Branding

    Get recognized and start building deep advocacy with brand marketing services that position you for growth.

    Read More >
  • Digital

    Reach your audience online with integrated digital marketing support from websites to online advertising.

    Read More >
  • Content

    Create multimedia content based on your subject matter expertise and aligns buyers with your brand persona.

    Read More >
  • Communications

    Share the latest information about your products and services through integrated outreach and messaging.

    Read More >
  • Out-of-Home

    Build awareness outside the screen with street-level marketing services that make customers look up.

    Read More >